Rudi Lichtert

Background

About Rudi Lichtert

Tasks:=> Sales actions- client segmentation (cleaning & rationalization portfolio)- input and making up of commercial target plan - upsell / cross-sell cals - external sales visits (brokers, travel agencies)- give on-site-trainings (Brussels) and trainings in the offices from the bpartners - webinars (biannual)==> Tele actions- brainstorming, script & feedback - launch & boost actions ==> Relationship management- monthly reporting to bpartners - monthly reporting top clients - structured communication network - various network communications ad hoc/audit/- newsletters (content, lay-out, translation, follow-up)==> International E-commerce- creation of policy statement - creation of business rules - input general conditions in Emagin Manager - input general conditions in Jira - follow-up tests - voice of bu (conferencecall)- reporting E-commerce ==> Contract Management Process- via SalesForce (superuser)- sales screening - questionary new intermediaries + renewals ==> Training support- logistical organisation - making up of the content and sending of the invitation - follow-up inscriptions - preparation of the manuals - making of the evaluation report ==> Internal meetings- Relation Management meeting + reporting - Global Sales Meeting + reporting - Chairman insurance technical consultation (bi-monthly)==> Projects - Privacy champion / data protection - Projects ACM / key user (Travel Sales flow, B2B2C, output.)- Digital Asset Review bpartners (yearly)- Contract Lifecycle Management (Conga/Kira)- New Connect (intranet)- Audit ==> Ad hoc problem solving (sales, assistance, claims, production, logistics, accounting)(