Rudolph Coetzer

Background

About Rudolph Coetzer

I am a seasoned Systems Engineer and Technical Support Specialist with over 9 years of experience I currently work to optimise server infrastructure, implement security measures, and deliver user-centered technical support. Skilled in infrastructure management, I handle everything from cabling and server cabinet setup to configuring Windows virtual machines for seamless integration and reliability.In my current role, I manage all Office 365 admin centres to ensure smooth tenant operations and provide effective troubleshooting when issues arise. I am also experienced in Azure Active Directory and have set up a handful of Azure virtual machines, adding cloud expertise to my skill set.Proficient in system maintenance, I leverage proactive patching with RMM tools and safeguard data integrity through Veeam and Cove backup solutions. My approach to user support is efficient and responsive, whether addressing complex software challenges or day-to-day technical issues. My work with FortiGate Firewalls further exemplifies my dedication to secure, resilient systems.Known for delivering top-tier client support, I consistently pursue solutions that enhance system efficiency, security, and customer satisfaction. My passion for nature photography brings a unique creative perspective to problem-solving, inspiring innovative approaches. With a solid technical foundation, a problem-solving mindset, and a commitment to excellence, I am prepared to drive impactful projects and contribute meaningfully to any team.Let's connect and uncover opportunities.