Rukshmini Mukherjee

Background

About Rukshmini Mukherjee

Results-Driven Customer Service Leader- Highly motivated and experienced customer service professional with 5+ years of experience leading high-performing teams and driving sales growth. Proven track record of delivering exceptional customer satisfaction and achieving sales targets. Key Strengths - Team Leadership: Proven ability to lead and motivate teams to achieve sales targets and deliver outstanding customer experiences- Sales Strategy: Skilled in developing and implementing sales strategies to drive growth and increase revenue- Customer Service Expertise: Adept at handling customer inquiries, resolving issues, and consistently meeting or exceeding customer satisfaction targets- Collaboration: Experienced in collaborating with internal teams to resolve complex customer issues and drive business results. Professional Experience - Subject Matter Expert - Investment Sales - Leading a team of investment sales representatives to achieve sales targets - Developing and implementing sales strategies to drive growth - Providing coaching and training to team members - Subject Matter Expert - Customer Service Motor Claims - Handled customer inquiries and resolved issues via phone and email - Consistently met or exceeded customer satisfaction targets - Collaborated with internal teams to resolve complex customer issues