Seniority
Manager
Department
General Business & Management
Location
Calgary
Industry
Retail
Company size
93K
Contact information
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r•••••••@••••••.com
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Background
About Ruma Sehgal
IKEA benefits from over five years of experience in customer success and service management, paired with a solid foundation in finance. As Business Navigator, responsibilities center on driving strategic planning, cross-team collaboration, and process optimization to enhance product sales and customer satisfaction. Prior experience as Product Quality and Recovery Manager focused on improving recovery strategies and operational efficiencies, with an emphasis on coaching teams and simplifying complexities. Efforts remain driven by a commitment to delivering exceptional customer value and fostering operational excellence.
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