Rupert Rock
Head of Customer Support at Iconx Solutions
Based in Ireland
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Seniority
Director
Department
Customer/Client Service
Location
Ireland
Industry
Telecommunications
Company size
25
Contact information
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r•••••••@iconxsolutions.com
Phone
5 credits+353 ••• •••• ••••
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Background
About Rupert Rock
A dynamic and senior customer-facing leader with 20 years+ experience in revenue assurance and wholesale services in telecommunications. Very skilled in managing a team that supports licensed software, cloud software, and managed services. A dedicated and hard-working professional that always strives to deliver the best results for customers. Experienced with working with customers at all organisational levels, and with some of the leading global telecom brands in Europe, Africa and the Middle East. Experience of working with many customers with deep expertise in delivery and support of interconnect billing and routing for wholesale voice and messaging traffic
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