Rupesh Rajput

Background

About Rupesh Rajput

SR Manager, and a Product Owner with 15 years of demonstrated track record in delivering global applications by formulating technology strategy aligned with business needs. With deep domain experience in Customer Relationship Management, UCM and extensive experience in enterprise architecture of distributed system, contributed to thought Leadership in CRM based product Implementations. Proven leadership in managing global matrix in/ out development teams. Delivered enterprise transformation programs with constant collaboration and interaction with executive leadership having Customer Centric focus. Passionate about driving execution across functions, developing high performance teams and building lasting partnerships. Growing sales and building strong customer relationships by improving the functionality and performance of CRM technology is both an avocation and a passion for me. Provided valuable results to such notable companies as General Motors, Cummins, Equinix, Harris Corporation, Country Financials, Data Color, Motorola, Freescale, Hyperion Solutions, ATX Group and in domains including Finance, Telecom, Automobile, and Electronics. As a Technical Architect, I have developed a reputation as a quick study in business processes and new technology as well as a true team player who performs exceptionally well in a variety of circumstances having equally strong knowledge in CRM functionally as well as in CRM technology. Over the years I’ve effectively improved the CRM function by affecting changes in Siebel, Salesforce or homegrown CRM systems having learned these systems early on in maintenance roles. Ultimately CRM is all about knowing the customer and keeping the customer satisfied. In business, sales drives revenues, and effectively administered CRM systems play a big part in driving sales. I’m proud to be a key driver in that relationship.