Rushikesh Singal
Technical Business Analyst at Dwf Legal Operations
Based in Pune, India
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Seniority
Staff
Department
General Business & Management
Location
Pune
Industry
Legal Services
Company size
464
Contact information
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r•••••••@dwfgroup.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Rushikesh Singal
Passionate CX professional with strong SAAS based platform knowledge and Customer Experience Management (CEM) design thinking skills. Techno-functional IT analyst with the ability of Business Analysis, Data Analysis, Understanding Business Requirements 6+ years IT experience which includes experience in the CX domain, project implementation, and stakeholder management. Specializing in designing, implementation, and Planning out agile processes, to drive positive changes (using customer feedback) and helping organizations move more towards a customer-centric mindset with the help of IT technologies and people. Industry experience: B2C, B2B, Telco, FInance, Retail, Auto, Technology.
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