Ruslan Georgiev

Team Lead - Row, Sales at Shelly Group

Based in Sofia, Bulgaria

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Seniority

Other

Department

Other

Location

Sofia

Industry

IT Services and IT Consulting

Company size

283

Contact information

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Email

1 credit

r•••••••@shelly.com

Phone

5 credits

+359 ••• •••• ••••

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Background

About Ruslan Georgiev

Experienced in retail, after-sales service and back office communication; • Management and soft skills trained according to the highest standards by Apple; • Experienced team leader who isn't hesitant about being a mentor and backbone of the team; • Analytical and cognitive thinking, experienced in problem-solving and developing procedures in order to prevent new occurrence; • High level of literacy, expression and diplomacy, worked in a multinational environment; • Fluent written and spoken English - level B2; • Excellent computer skills: Apple Certified Support Professional (ACSP); Familiar with most common desktop and mobile operating systems, experienced with office and different specific software, web portals, CRM and ERP software, network setup, VPN, firewall, installing and troubleshooting Apple operating systems; • Tech-savvy, passionate about consumer gadgets. Familiar with the market trends; • Customer-centric mindset.

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