Russel Franklin
Account Support Rep at Bell Mts
Based in Winnipeg, Canada
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Seniority
Staff
Department
Customer/Client Service
Location
Winnipeg
Industry
Telecommunications
Company size
1001 to 5000
Contact information
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r•••••••@bellmts.ca
Phone
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Background
About Russel Franklin
Fourteen plus years experience in the IT industry primarily working within the retail services and telecommunications sectors 7 years experience as change, incident, and problem manager within mid-sized IT shop serving a Canadian retail business with annual sales of approximately $1.5 billion CDN. 2.5 years experience as a problem coordinator in the telecommunications industry. Goals Continue to grow and learn in business and in life Specialties: IT Service Management with a focus on change management, incident management, problem management & IT disaster recovery. Certified Information Systems Auditor (CISA); CobiT trained
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