Russell Basham
Customer Support Engineer at Desktop Metal
Based in Ford City, United States
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Seniority
Staff
Department
Customer/Client Service
Location
Ford City
Industry
Industrial Machinery Manufacturing
Company size
228
Contact information
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r•••••••@desktopmetal.com
Phone
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Background
About Russell Basham
Currently, I am a Customer Support Engineer for Desktop Metal, assisting customers with remote support to ensure their 3D printers function at peak performance and advising field technicians and engineers on troubleshooting. Prior experience in medical devices. I have experience performing and documenting calibrations, and writing, and approving documentation such as training guides, equipment logs, and RMAs. Have experience with using SAP, and now Oracle, Salesforce, and Microsoft Office.
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