Verified recordFinancial Services

Ruth Freyre

Sr Long Term Disability Group Benefits Claim Manager Group Benefit Solutions (Nylgbs) at New York Life Insurance Company

Based in Alhambra, United States

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Seniority

Manager

Department

Human Resources

Location

Alhambra

Industry

Financial Services

Company size

41K

Contact information

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Email

1 credit

r•••••••@newyorklife.com

Phone

5 credits

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Background

About Ruth Freyre

I am a resourceful Service Leader with proven success leading and evolving service and support teams in highly complex environments. I am happiest when I can support and lead a team to greatness. I possess exceptional communication skills, an adaptive leadership style, exceptional problem solving skills and I am recognized for accountability and ownership. My strengths include: • Leadership • Flexibility to work in a constantly changing environment • Collaboration and Cross-functional Cooperation • Call Center Expertise & CRM • Customer Care / Customer Service Delivery - B2B and Consumers • Customer Satisfaction • Scaling and Resource Planning • Product Support • Process Improvement • Regulated Environments and Compliance Processes • Calmness Under Pressure and Critical Situations / Crisis / Escalation Management

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