Ruth Garratt
Service Bdc Manager at Leith Automotive Group
Based in Cary, United States
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Seniority
Manager
Department
Operations
Location
Cary
Industry
Automotive
Company size
231
Contact information
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r•••••••@walzel.com
Phone
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Background
About Ruth Garratt
Service BDC Supervisor with experience leading high-volume service scheduling operations across multiple locations. I manage a team of 16 Service Coordinators responsible for scheduling service for 18 stores across North Carolina.I focus on building reliable teams, improving scheduling accuracy, and keeping operations running smoothly in fast-paced environments. Known for strong communication and organization, I work closely with store leadership and field teams to ensure consistent service coverage and a positive customer experience.I’m passionate about developing my team, streamlining processes, and solving problems before they impact stores or customers.Specialties: Service operations management, multi-location scheduling, team leadership, workforce coordination, process improvement, and customer experience support.
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