Ruth S.

Background

About Ruth S.

It’s about engagement and connection to solve problems. People. Ideas. Technology. I specialize in customer success / account management, growth and building highly productive teams. I develop, leverage and sustain strong internal and external relationships.I thrive in a changing environment where innovative thinking and hard work can overcome complex challenges.I ask questions, listen, and learn. I simplify complexity and apply process. I build bridges between groups, and engagement within them. I delight in our collective impact.What excites me:The times we live in. Automation that solves problems. The insight of human beings that solves problems. AI (Artificial Intelligence) that solves problems … and the problems it may create.What Drives MeA complex problem. White Space. Change. A new account … or one in jeopardy.My current obsessions:Clay Christensen’s Jobs to be Done – especially its application to Customer Success. Siri Shortcut Automations - I'm learning to script.Traits:EnergeticCreativeDisciplined Hard WorkingCollaborative AdaptableFlexibleSkills:Customer Success / Strategic / Key Account ManagementCross-functional leadershipProfit & Loss (P&L) OwnershipCommunication / WritingOperational Implementation / OnboardingBusiness ReviewsTalent Acquisition Lean Startup Project ManagementBusiness Analysis / ConsultingBusiness DevelopmentOperational DeliveryCloud StrategyAlliance managementContract NegotiationPresentationsFacilitation My favorite compliments!“masterful” at relationships.“the queen of diplomacy” “Inventive and resourceful”