Ruth Storts

Background

About Ruth Storts

Detailed knowledge of the credit card issuing/payment and transaction processing business in the US and international markets *Expertise in leading and engaging high performing teams to deliver quality solutions and deliverables *Lead departments in multiple countries/locations: provides solution consulting, scope management, requirement elicitation and documentation, subject matter expertise, and sales support on concurrent large scale and complex projects. These services are utilized by client business and technical teams. Client Training Team that provides technical system training to clients and internal team members *Expertise in creating and managing customized approaches for requirements gathering, scope definition, and change control. This includes implementations to and integrations with TSYS issuing software solutions, client, and third party systems *Skilled in leading teams working on multiple implementation projects, creatively meeting competing demands on capacity while matching team member strengths and interests with project needs, putting people in their ‘sweet spot’ and delivering quality solutions.*Successfully built relationships across Sales, Implementation, and IT organizations in order to better communicate needs, risks, opportunities, and constraints, resulting in solutions that meet both client and TSYS needs.*Skilled in communicating complex information to a wide variety of audiences both within the client and TSYS organization. Ability to ‘tell the client story’ within the organization to increase clarity, support and quality of an implementation. Ability to simplify a complex message.*Successfully perform project management functions, set priorities, manage resources, and delegate activities as required in managing multiple teams and projects. Collaborate across work streams to create customized solutions and implementation plans, taking into consideration both best practices and client specific needs.