Rwinkle Toms

Background

About Rwinkle Toms

An impact-oriented leader, passionate about enabling stakeholder success, driving value for the organization, and learning from every interaction. I strive to create high performance Teams and enable them to deliver repeatable execution excellence and an enviable experience to create loyal and delighted customers.With two decades of experience spanning across multiple roles including Quality, Service Delivery, Transitions, Process Excellence & Consulting, and Project Management, I utilize interpersonal, problem solving & analytical skills to identify opportunities and drive teams towards impact. I led and enabled Teams across countries to success through thought leadership, empowerment by modelling, coaching, caring, and creating a diverse, safe, and inclusive environment. Influenced and collaborated with leaders.Drove cross-functional & multi-country Process Excellence, Transformation & Transition projects. Co-created & implemented Quality models, enabling a culture of quality and driving impact across Experience, Effectiveness, Efficiency and Compliance through a One-Team ethos and influencing for impact. Managed a broad range of HR Operations process to exceed expectations.