Seniority
Manager
Department
Finance & Accounting
Location
Calgary
Industry
Banking
Company size
96K
Contact information
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r•••••••@rbc.com
Phone
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Background
About Ryan Bai
Multilingual fintech and client success professional with 8+ years of experience spanning retail banking (RBC, TD), digital payments (Alipay Korea, PayEase Korea), and cross-border onboarding. Skilled at bridging business and technical teams to drive adoption of complex financial solutions and elevate customer experience. Fluent in English, Mandarin, and Korean. Experienced in full-cycle onboarding—from training and data import to issue resolution and workflow optimization. Proven success in SaaS deployment, e-commerce integration, and CRM workflows. Proficient in Salesforce, Google Workspace, and major client support platforms.
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