Ryan Carrington

Background

About Ryan Carrington

I have over 15 years experience in the telecommunications industry and for the last 9 years worked in house for Virgin Media as a Network Engineer.My role includes optimising and maintaining network performance, upgrading the HFC and telco network, coaching new starters, fault finding on the network, core and for our business customers using tools such as an OTDR and VLS occasionally splicing to fix faults and when we need support from our contract partners I arrange and supervise works completed ensuring it's completed safely in good time and to a good quality.I started as an installations technician with cobra then Kelly's communications on behalf of NTL, Virgin Media and BT.As well as installations I would regularly support management with customer faults and complaints, from faulty box swaps to re doing entire installs to the customers satisfaction.I then worked as a Network technician for on behalf of Virgin Media. My daily tasks would involve clearing ingress from the network, upgrading amplifiers and optimising nodal areas for improved performance.Currently I work for Cityfibre as a fibre quality specialist/supervisor. I work closely with our contract partners, building relationships across multiple teams, ensuring our fibre installations are done safely and to a high standard. I resolve on the day issues from verifying blockages, blowing fibre to the customers property, IOLM testing and splicing on the fibre network.