Ryan Clinnick

Background

About Ryan Clinnick

Customer-obsessed, certified technology leader with expertise in guiding Enterprise customers through transformation and achieving more value, faster from their technology investments.Experience across Program Portfolio Management, Enterprise Sales, Service Management and Business Transformation consulting.Outcome and value focused, expert problem solver with 20 years’ experience delivering Salesforce, Network, Mobility solution in Financial Services, Healthcare, Essential Services and Retail sectors. I thrive when working in close partnership with customers to truly understand their business challenges and leading cross-functional teams to think creatively about achieving customer objectives.Broad commercial and customer relationship skills including c-suite engagement, complex program portfolio leadership, business improvement, negotiation, technology implementation & transformation, customer growth, service management, continuous improvement and leading teams at a global scale.Key achievements include- 100%+ attainment of bookings target in FY24 & FY25 through strong customer engagement, relationship building and focusing on what is most critical to my customers' success- Led and delivered a large, complex cross-functional Telstra Enterprise productivity program that exceeded target by 40%(FY20). Contributed to growing business unit EBITDA from 10%(FY19) to 17.5%(FY20) as announced to market- Developed roadmap, gained executive support and operationalised FY21 productivity program- Delivered Cloud, Mobile and Network implementation & transformation programs across multiple industry sectors- Proposal and steering of new cloud-based solution that uplifted program portfolio hygiene across Enterprise customers, growing revenue and improving the customer experienceSpecialties: Problem Solving, Leadership and team development, Strategic Planning, Complex Program Portfolio Management, Enterprise in-contract Sales, Business Transformation, Customer Relationship Management, Service Management, Stakeholder Management, Negotiation