Ryan Freeland

Background

About Ryan Freeland

Hello! My name is Victor Ryan Freeland but I go by Ryan. I'm an Instructional Design Professional former Retail Escalation Customer Service Supervisor with a Passion for Design and creative problem solving. With a solid foundation in retail customer service supervision, I have honed my skills in effective communication, problem-solving, leadership and conflict resolution. These experiences have equipped me with a unique perspective and a strong set of transferable skills that I bring to instructional design. My passion for creating engaging and effective learning experiences drives me to leverage my background in managing teams and resolving complex customer issues to design instructional materials that are not only informative but also intuitive and user-friendly. Throughout my career, I've consistently demonstrated the ability to break down complex information into easily digestible formats, a skill that seamlessly translates into creating instructional content. My experience in training and coaching teams has provided me with a deep understanding of how people learn and the importance of tailoring content to meet diverse needs. Driven by a lifelong passion for design, I am excited to channel my creative energy into developing instructional materials that inspire and educate. Whether it's designing interactive e-learning modules, creating instructional videos, or developing comprehensive training programs, I am committed to delivering high-quality educational content that makes a meaningful impact. Let's connect and explore opportunities to innovate and inspire through instructional design! Additional skills: Conflict Resolution, Adaptability, Data Analysis, Leadership, Relationship Building, Complex Problem-Solving, Effective Communication, Cross-functional Collaboration, Analytical Recipient of several Core Value Awards and Evening of Excellence for living the Core Values of Home Depot.