Ryan Grenon

Background

About Ryan Grenon

As a Business Analyst in the information technology sector, I regularly conduct user and market research to reduce uncertainty and de-risk problem spaces. I use one-pagers to communicate risk profiles, process maps to identify pain points, and journey maps to note key behaviours and highlight opportunities to target behavioural change. In all aspects of my work, I apply human-centred design principles to craft digital artefacts that support strategic decision-making. I adopt a mission oriented approach to product development and take pride in solving complex multi-faceted problems for customers. I am compensated for my ability to exercise sound judgement and make difficult decisions when uncertainty is high. I am confident in my ability to communicate complex ideas with grace and poise, and I am constantly looking for new ways to empathize with the customer. I thrive in an agile development environment where projects are built around motivated people, and self-organizing teams are focused on getting it right, and adding value with each iteration. This profile is maintained for recruiters and employers who use this service. A detailed CV with examples of work and a design portfolio is available upon request.