Ryan Hudson

Background

About Ryan Hudson

3 years experience as an Operational Resilience Manager working within the banking industry. Responsibilities include; building strong working relationships with senior management and SME's across the business to analyse and identify the firms Important Business Services (including appropriately setting realistic impact tolerances); undertaking detailed dependency mapping and conducting severe yet plausible scenario exercises (utilising latest threat intelligence) to identify high risk vulnerabilities, and ensuring these vulnerabilities are remediated within the defined timescale; supporting change activity and implementing a resilience by design process; and ensuring all reporting and self-assessments are completed/approved on time and to the necessary quality. As part of this role, I also support the Business Continuity process, working with Plan Owners and Champions to ensure plans are fit for purpose and reviewed on time, as well as supporting and leading many high-profile incidents, with regular engagement with our ExCo team throughout. 10 years’ experience in delivering excellent service, results and outcomes within the Retail Intermediary & Personal Investing sector. Over 3 years experience in leading and developing an established team of 12 specialists, in the provision of IT support services that are aligned to the business objectives. Providing excellent Incident & Problem Management; Request Fulfilment; Access Management; Change Management; Risk Management & Ancillary System development/support, as well as the delivery of quick ‘speed to market’ changes to systems and interfaces. Experience in managing domestic and global relationships at all levels within the business, Managed Service Providers and suppliers. Responsibilities include; performing due diligence activities, contract negotiations, leading service reviews and monitoring performance levels against SLAs. Creating and maintaining service improvement plans, along with leading a heavy small change portfolio that ensures systems & services meet the targets specified (cost/quality/time). Performing Business Continuity and Disaster Recovery activities for internal and external processes/applications and increasing business/IT resilience where appropriate.