Verified recordHospitality

Ryan Kamp

Director of Revenue Management, Strategy and Analytics at Delaware North

Based in East Aurora, United States

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Seniority

Director

Department

Sales & Business Development

Location

East Aurora

Industry

Hospitality

Company size

13K

Contact information

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Email

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r•••••••@••••••.com

Phone

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Background

About Ryan Kamp

Talented revenue analytics leader with a passion for data, strategic and tactical planning, internal tooling, data analytics and out-of-the-box thinking. Extensive and diverse experience in customer success, consultative selling, training, data strategy, and project management. A team leader who empowers superior decision making through data-driven decisions, coaching, and cross-functional team partnerships. Proven problem-solving skills with a record of impressive gains in business performance. Analytical. Futuristic. Strategic. I head up the Analytics team for Revenue Management at Delaware North, where we leverage the company's wealth of data to make pricing, packaging, and promotion recommendations to optimize revenue across all of our subsidiaries. Through partnership with the rest of the RM organization and our operators in the field, we have generated millions of dollars of incremental revenue annually. In previous roles: Built the data strategy and Business Intelligence arm of Cornerstone's Content team as we have grown our core product more than 700% over the last two years. In short, I make sense of billions of data points to keep our team at the front of the market. Built and led the Customer Experience team at Grovo that trained our customers on our platform, integrated our software with the rest of their stack, supported their ongoing engagement, and solved their problems when they arose. Created scalable, automated customer interactions that solved common customer issues and drove adoption without the high-touch effort of a dedicated CSM, while maintaining the personal touch that had defined Grovo's award-winning Customer Service. I enjoy discussion with other like-minded individuals and hearing about challenges and new opportunities. I invite you to join my LinkedIn Professional Network!

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