Verified recordTruck Transportation

Ryan Kwan

Transport Associate i at Los Angeles Metro

Based in Los Angeles, United States

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Seniority

Other

Department

Other

Location

Los Angeles

Industry

Truck Transportation

Company size

3.5K

Contact information

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Email

1 credit

r•••••••@metro.net

Phone

5 credits

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Background

About Ryan Kwan

As a Lead Lab Assistant at California State University, Los Angeles, I oversee lab operations, ensuring university and ITS guidelines adherence. I manage equipment maintenance, lab cleanliness, and inventory of cleaning supplies. I also provide comprehensive IT support and troubleshooting for software, classroom technology, and other technical issues. I act as a secondary point of contact for IT issues and escalations at Open Access Labs (OAL) locations. I deliver excellent customer service and assist in training new lab assistants. I prepare weekly reports to inform managers about activities at OAL locations. I have a Bachelor's degree in Computer Science from California State University, Los Angeles, and certifications in IT Help Desk for Beginners and IT Service Management Foundations: Problem Management from LinkedIn. I am passionate about helping others and solving complex problems. I enjoy working in a team environment and contributing to the success of the organization.

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