Ryan Leonard

Background

About Ryan Leonard

Performance and results driven finance and insurance manager with over six years experience within a business office setting in the automotive industry. A current business owner with a strong background in sales, business office management, exceptional customer service, excellent communication skills, and a proven ability to efficiently handle various tasks simultaneously. I am confident in my ability to effectively contribute to the success of any team. In my recent finance and insurance management positions with Sym-Tech Dealer Services, Throttle Powersports, Audi Canada, and Carloft.ca, I’ve developed and maintained a consistent track record of achieving organizational and individual goals, such as high-level client satisfaction, growing sales percentages, consistently high protection product sale averages, and gross company earnings. I have particular expertise in finance and insurance management, sales management, business management, warranty and protection product sales, business manager training, customer retention, and customer service. Also, advanced understanding and training on Microsoft Office Suite and social media marketing with multiple established accounts and over connections. As a former business owner of Herc’s Nutrition, I successfully provided strong leadership by fostering effective communication, coaching, training, and development initiatives. I believe that a positive and motivating work environment is essential for employee success and have consistently ensured that all team members are well-informed about their roles, responsibilities, and the company's expectations. One of my key strengths lies in strategic hiring, assignment of duties, and effective team management. I have a demonstrated ability to set clear goals for employees, celebrate successes, and address concerns in a professional and timely manner. My commitment to maintaining a high level of product and service knowledge among sales employees has resulted in increased customer satisfaction and sales performance. Furthermore, my hands-on experience in handling customer concerns, disputes, and issues has honed my ability to uphold the company's dedication to providing excellent customer service. I am adept at modeling and championing a customer-centric approach, ensuring that the team aligns with the company's values and standards. My leadership skills, focus on mentoring and motivating employees, and well-defined sense of diplomacy make me an ideal candidate for financial and management positions. Sincerely, Ryan Leonard