Ryan Matthey
Client Solutions Partner & Project Manager at Pace
Based in Aliso Viejo, United States
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Seniority
Other
Department
Other
Location
Aliso Viejo
Industry
Advertising Services
Company size
360
Contact information
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r•••••••@paceco.com
Phone
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Background
About Ryan Matthey
Highly motivated and results-oriented Customer Success professional with 10+ years of experience building strong client relationships and driving customer satisfaction. Proven ability to manage complex projects, communicate effectively across all levels, and proactively identify and resolve client challenges. Expertise in developing and implementing strategies to improve customer engagement, retention, and overall success, consistently exceeding expectations. My experience extends to digital marketing, where I have executed and managed Paid Search, SEO, Email Marketing, Website Optimization and Social Media campaigns for the healthcare, automotive, restaurant, insurance, and other various industries. My holistic experience across several marketing domains allows me to run effective client campaigns and develop omnichannel strategies. My leadership abilities allow me to nurture relationships, manage client & stakeholder expectations, and maintain a high-performance culture. I stay calm during stressful situations and guide my team so that they never miss a deadline while also ensuring that they have the adequate support they need to prevent burnout. Core Competencies: Client Success | Relationship Building | Project Management | Customer Acquisition Strategies | Cross-Selling | Customer Retention Strategies | Marketing Strategy | Customer Journey | KPI Development & Tracking | Marketing Plans | Paid Media | SEO | Website Optimizations | Strategic Marketing | Lead Generation | Process Optimization | Conversion Optimization | Market Research | Performance Dashboards | Growth Strategies | Revenue Growth | Strategic Planning
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