Ryan Newman
Service Center Analyst at Capgemini
Based in Austin, United States
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Seniority
Staff
Department
Information Technology
Location
Austin
Industry
IT Services and IT Consulting
Company size
332K
Contact information
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r•••••••@••••••.com
Phone
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Background
About Ryan Newman
A.S. General studies, focused on computer sciences. CompTIA A+ and Security + Certified ID: COMP001021177612 10 years of experience in the IT field and service desk support. 8 years of performing mechanical services on military vehicles. Willing to relocate. Experienced with the ITIL process, focused heavily on Incident management. Most recently, Major Incident Management, Incident Manager, and Knowledge Manager for several clients. Help desk support for several years. Eventually at a 1.5 level resolving more advanced incidents.
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