Ryan Patterson

Enterprise Mobility Management Specialist at Alberta Health Services

Based in Calgary, Canada

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Seniority

Staff

Department

Other

Location

Calgary

Industry

Hospitals and Health Care

Company size

46K

Contact information

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Email

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r•••••••@albertahealthservices.ca

Phone

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Background

About Ryan Patterson

Diploma qualified senior IT Support Analyst with more than fifteen years’ experience supporting and troubleshooting Windows-based environment within a large organisation in the health sector. Extensive experience working with dozens of technical applications to support multiple projects, initiatives and support services. Experienced team member with excellent communication skills and a reputation for providing outstanding customer service. Recognised skills include: Application Implementation, Migration and Decommissioning; Configuration Management; Process and Procedure Documentation; Team and Client Training; User Access Management; Remote Software Application Installation Strong knowledge supporting Windows 7 & 10, Microsoft Office, Windows Servers Working knowledge of: ITIL methodology: Incident, Change, Problem and Knowledge Management PRINCE2 methodology: Principles, Themes and Processes within a Project Environment Microsoft Project, Active Directory, Exchange and Networking

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Ryan Patterson Email & Phone Number @ Alberta Health Services | Kipplo Discover