Ryan Popplestone

Background

About Ryan Popplestone

A seasoned Leader in both the public and not-for-profit sectors, Ryan is a proven strategist with a track record for successful tactical implementation, supporting organizations to achieve operational outcomes and outputs. Assets/Experience: Leadership - Both mentor and coach, with track record of employees moving into ‘positions of passion/interest’, both horizontally and laterally within the organization- Successfully developed vision, mission, mandate and values, and supporting teams to achieve desired personal and professional goals- Successfully aligned strategic objectives to tangible, deliverable and measurable operational objectives (strategic and operational planning and reporting). Communications & Internal Engagement - Development and circulation of internal and external communication materials related to large-scale change endeavours- Experienced facilitator of internal engagement experiences Change Management – No One Left Behind - Seasoned facilitator in shaping experiences to lead and achieve organizational change- Successful application of flexible but rigorous change approaches to the achievement of desired organizational changes (systems, process, structures, etc.)- Experience leading organizational change in organizational size ranging approximately 150 to employees. Project Management - Application of project management best practices to deliver and hand-off projects in-scope, on-time and within allocated resourcing. Business Improvement - Successful in the application of Lean Management principles and practices to support public sector change in the review of various processes, ranging from the Department of Human Services Action Request Process, to processes used in the delivery of departmental appeals and application processes- Demonstrated belief in, and explorer of, the customer service experience to increase customer (internal and external) satisfaction, while driving innovation.