Ryan Ramnarine

Background

About Ryan Ramnarine

As a Systems Implementation Administrator, I drive our agency's tech-first approach in Maryland, focusing on technological solutions for individuals with developmental disabilities (IDD). My role blends innovative technology with a deep understanding of client needs, ensuring our services are effective and forward-thinking. I oversee the administration of Electronic Health Records (EHR) systems like I Care Manager, aligning them with our organizational goals to enhance healthcare delivery. Additionally, I manage Oscar Senior, a communication tool that empowers individuals we support to connect with their peers, enhancing their social engagement and quality of life. My work involves collaboration across various departments - Programs, Finance, Quality Assurance, IT, and HR - to ensure streamlined procedures, compliance with standards, and securing funding from DDA. I also oversee the implementation of PowerBI, providing critical data insights for informed decision-making across the agency. I am responsible for developing and maintaining our agency's Operations Manual for Supervisors, ensuring complex processes are accessible and comprehensible. At Pet Valu Inc, my previous experience honed my skills in Operations and Inventory Management, Service Excellence, Compliance, Sales, Guest Services, Merchandising, Training, and more, shaping my ability to influence, consult, and build relationships across all organizational levels. My skill set includes Management, Customer Service, Time Management, Project Management, and Data Analysis, complemented by an exceptional ability to communicate data insights effectively. I am at the forefront of advocating for improved access to technology for individuals with IDD, spearheading initiatives like digitalizing training attendance processes and integrating families into our EHR system for greater transparency in care. In every aspect of my professional journey, I am committed to merging technological expertise with an understanding of individual needs, fostering efficient but also compassionate and inclusive innovations.