Ryan Romano

Background

About Ryan Romano

Extremely motivated and competitive sales associate. Team Spirited Business Leader highly adept at eliciting peak staff performance for consistent delivery of “customer centric” products and services. Effective and articulate communicator with demonstrated abilities to develop both written and verbal presentations that relay complex information in a clear and conclusive manner. EXCEPTIONAL TALENTS: Reputation for routinely delivering high energy problem solving while demonstrating exceptional “out of the box” solutions. Successful at leading and directing catering teams while launching two business ventures for Owner/Operators; creating unique marketing strategies. Able to negotiate “win-win” outcomes through collaborative efforts and teamwork. PROFESSIONAL EXPERIENCE related to Customer Service and Leadership: Havana Restaurants and Catering Walnut Creek, CA 2012 – Present Server, Catering Department Lead, Bartender, Bar Manager and Manager • Restaurant - Recruit, interview and hire front of the house staff; developed training manual, new hire paperwork and enter new hires into accounting system. Extensive knowledge operating and navigating POS Systems ALOHA and TOAST. Conduct monthly beverage inventories and submit weekly beverage orders. Responsible for money count, deposits and withdrawals for restaurant; open and close, run sales and labor hour reports to control labor costs. Photograph food and drinks for placement on social media and marketing programs. • Catering – Execute events for persons from start to finish held on or offsite and destination locations. Supervise catering teams loading and unloading catering vehicles. Set up buffet and bar equipment for all events. Work events solo, as part of a team or manage catering teams at events. Responsible for handling all payments and banking for catering events. Create all sales and marketing materials for social media and events. Trulia.com San Francisco, CA 2014 - 2015 Marketing Specialist, Account Executive, and Inside Sales Vanessa’s Bistro 2 Walnut Creek, CA 2013 - 2014 Bartender Meadow Lake Village Boise, ID 2007 - 2008 Front Desk Concierge, Executive Assistant, Hostess and Server MAC Cosmetics Concord, CA 2004 - 2006 3rd Key Manager, Product Specialist and Face Book Specialist