Ryan Rossit

Background

About Ryan Rossit

I am an experienced and dynamic Customer Service Team Manager. I have a proven track record of setting and delivering management strategies, objectives, and KPIs, and I can provide effective strategic operational direction, governance, and oversight while building and maintaining excellent internal and external stakeholder relationships. My solid skill set in coaching and mentoring has allowed me to lead high-performing teams that contribute to the growth and success of the organisation. I have prior leadership experience with multiple teams and understand the importance of appropriate customer engagement. I am adept at managing high-profile portfolios and maintaining a "1st- time right" approach to all operational areas while liaising with other departments to resolve customer issues and improve operational processes.