Ryan Russell
Information Technology Asset Manager at Calstrs
Based in Sacramento, United States
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Seniority
Manager
Department
Information Technology
Location
Sacramento
Industry
Government Administration
Company size
1.1K
Contact information
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r•••••••@calstrs.com
Phone
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Background
About Ryan Russell
Business professional with 20+ years in workforce operations, administrative and leadership experience in a global contact center environment both in private and public sectors. Expertise in leading service agents, managing functional teams specializing in employee accounts admin, IT communications, customer feedback, and issue reporting/data analysis. Focus is on improving efficiencies in organizations and specialty teams by streamlining processes and effective collaboration with multiple business areas. Wide range of experience including customer service operations, technology services, human resources recruiting, onboarding/training of new employees to specialist roles, developing staff talent, and fostering career development. Seek new challenges and opportunities utilizing broad experience and skills gained as a leader of front-line staff, and a leader of leaders.
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