Ryan Schlageter

Background

About Ryan Schlageter

LegalMatch - Lead Project Coordinator - Oversee full lifecycle project implementation, including creating flowcharts, ERD diagrams, user guidelines, and documenting actionable deliverables to successfully execute 23 software projects across Salesforce, Looker, and the LegalMatch website- Improve sales efficiencies by automating three manual processes in Salesforce, enabling in-depth sales analysis of over 2,100 deals- Increase attorney response rates to client’s cases by 15% by integrating ChatGPT into our website, creating AI generated case summaries through heavily tested prompts- Create a dashboard of curated KPIs for customers to visualize their performance, with 90% of customers retaining the dashboard on their homepage across browser and mobile versions. Affirma Software Consulting (Microsoft)- Support Data Analyst - Reviewed contract details and software solutions to ensure accurate software transactions on behalf of Microsoft- Resolved deal disputes from Microsoft sales executives to maintain a strong relationship with Microsoft and their trusted partners- Created weekly reports for upper management for the Microsoft Co-Sell program using Powerpoint and Excel functions (SumIf, IndexMatch, VLookup), identifying key metrics such as validations per teammate and issues within the Microsoft Azure platform- Trained other Support Analysts to accurately process large-scale transactions efficiently and accurately. Sessions (NEXT Music)- Account Manager - Working at Sessions I managed hundreds of musicians on a virtual live-streaming platform, identifying artists' areas weakness to develop strategies for growth in the music industry- Worked in Microsoft Excel, performing functions such as Index Match, SUMIFS, Average, Concatenate to pinpoint the metrics that made artists the most successful on our platform- Maintained relationships with 30 existing artists weekly on average while introducing 25 new artists to our platform each week- Curated digital marketing strategies for existing clients, increased profits and viewership for clients, and organized multiple virtual events across multiple countries for our top artists. B.S. in Business Administration - Information Systems - At Cal Poly San Luis Obispo, I studied a wide variety of business applications such as database analytics and web services. I worked with the ERP software company Workday for my Senior Project to connect two foreign systems using their API's.