Ryan Shea
Staff Technical Writer at Salesforce
Based in Northampton, United States
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Seniority
Staff
Department
Information Technology
Location
Northampton
Industry
Software Development
Company size
87K
Contact information
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r•••••••@salesforce.com
Phone
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Background
About Ryan Shea
I’m a Strategic Content Designer with 10+ years of success defining and scaling content that translates complex products into clear, user-centered experiences. I’m an expert in multi-modal content design (UX writing, UI text, mobile, documentation, video scripts) and a dedicated leader who establishes best practices in inclusivity, accessibility (WCAG, a11y), and cross-functional content strategy. I maintain a clear, product-aligned perspective to rapidly adapt and advocate for continuous improvement and strong content governance across product teams. I hold an MFA in Writing and a BA in English from the University of Massachusetts, Amherst.
Decision-makers
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- NPDirector
Neelamadhab Patro
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- AAOther
Ankit Aggarwal
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- AFStaff
Antonio Flamenco
Senior Product Designer · Information Technology
- DRManager
Devesh Ranjan
Lead Member of Technical Staff · Information Technology
- DPStaff
Dibyabrata Panja
Associate Member of Technical Staff · Information Technology
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