Ryan Watts

Background

About Ryan Watts

In the last 8 years with IAG have worked in Domestic Property, Intermediated Property, landlord claims & large loss commercial claims. I am currently a team lead with the CGU Intermediated space Have facilitated training & onboarding in multiple business units, setting teams up for streamlined success in claim management roles. In recent years I have worked on Cyclones, floods, bushfires, earthquakes & landslides. As both a consultant & a team leader, guiding teams of consultants towards success & ultimately reaching my goal; claims finalisation & customer satisfaction. I pride myself with the way I manage my team, my claims portfolio but also the relationships with internal & external stakeholders which is key in the insurance industry & my personal brand to be known as the guy that can get it done in a timely & professional manner. Building relationships & the discussion of strategies and holistic approaches is also something I enjoy & pride myself on.