Ryan Weaver

Background

About Ryan Weaver

As Director of Technical Services at HCTec, I lead a high-performing team delivering full IT outsource solutions across thousands of devices for healthcare and enterprise clients. I focus on driving fast, reliable support through streamlined service delivery and strategic resource management. My role includes organizing and scaling HCTec’s Technical Managed Services department, ensuring exceptional customer service, rapid ticket resolution, and efficient handling of onsite and remote support calls while working closely with onsite teams across multiple states. I’m passionate about building resilient support systems, optimizing technical workflows, and empowering teams to exceed client expectations. Whether it’s improving SLA performance or enhancing device lifecycle strategies, I bring a hands-on, data-driven approach to every challenge.