Ryan Whelan

Background

About Ryan Whelan

Helping financial institutions reduce operational risk and deliver exceptional client outcomes. I’m a detail-oriented and results-driven financial services professional with 5+ years’ experience spanning operational risk, trading operations, settlements, and customer success across leading institutions including Citi, TD Securities, and Bank of Ireland. In my current role as an Operational Risk Officer, I help safeguard business integrity by identifying, assessing, and mitigating risks across custody operations. I partner with cross-functional teams to ensure compliance with regulatory standards, strengthen internal controls, and deliver clear, actionable reporting to senior management. Previously, I’ve managed high-volume transactions, led customer onboarding projects, and resolved complex technical issues involving payment systems (SEPA, FXPay, SWIFT), APIs, and secure authentication platforms. My approach combines analytical problem-solving with clear, empathetic communication, allowing me to build trust with stakeholders at every level. Passionate about continuous improvement, I thrive in fast-paced environments where accuracy, efficiency, and customer satisfaction are non-negotiable.