Ryan Willis

Background

About Ryan Willis

Experienced and results-driven Retail Leader with over 17 years of proven success in team development, sales performance, and customer experience. I’ve led high-volume operations, coached top-performing teams, and consistently delivered on KPIs—driven by a passion for people, problem-solving, and operational excellence. What sets me apart is a leadership style built on accountability, empathy, and adaptability. I believe in leading from the front—whether it’s rolling up my sleeves to hit the floor or developing future leaders through structured coaching and support. My time serving as a Captain in the fire service has further strengthened my ability to stay calm under pressure, make tough calls, and manage high-stakes situations with clarity and confidence. Now, I’m excited to bring this experience into a new chapter—one where I can continue growing as a people-first leader, drive meaningful results, and make a lasting impact in a fast-paced retail environment.