Ryan Wold
Customer Support and Technical Experience Manager at Zerno
Based in Huntley, United States
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Seniority
Other
Department
Other
Location
Huntley
Industry
Household Appliance Manufacturing
Company size
9
Contact information
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r•••••••@zerno.co
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Background
About Ryan Wold
I’m a Certified Scrum Master (CSM) focused on creating systems that connect people, products, and data. I currently lead Customer Support and Technical Experience at Zerno, a Chicago-based startup rethinking what premium coffee equipment can be through design and craftsmanship. I earned my M.S. in Technology Management and B.S. in Strategic Business Development and Entrepreneurship from the University of Illinois Urbana-Champaign, where I built my foundation in innovation and business strategy. Before Zerno, I helped launch new products as a Product Manager at Loom Gardens, managed business partnerships as a Senior Manager at the University of Illinois, and automated HR analytics tools as an Intern at Aptar Group. Across every role, I have been focused on solving problems, improving systems, and building processes that scale. I enjoy blending technology and design to build experiences that connect people with products they love. I am a continuous learner, always experimenting to find better ways to turn ideas into real-world solutions.
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