Ryuichi Eto
Strategic Customer Success Manager at Ptc
Based in Tokyo, Japan
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Seniority
Staff
Department
Customer/Client Service
Location
Tokyo
Industry
Software Development
Company size
8.2K
Contact information
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r•••••••@ptc.com
Phone
5 credits+81 ••• •••• ••••
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Background
About Ryuichi Eto
Over 20 years’ experiences in providing various IT solutions that combined products with services, mainly to automotive and manufacturing enterprises Over 15 years' consecutive experience in facing customer in charge directly as a sales, customer success, business development, Presales, etc Strong track records of product design and development, customer experience, IT operation, for business process modernization and transformation for enterprises Ability to define the account strategy and valued proposition for customer success based on utilizing own products and delivery capability, to identify business opportunities in relationship with customer, and to close the deal properly. Experience of organizing and managing teams as a leader, and of co-working with external partner
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