Seniority
Director
Department
Other
Location
Pakistan
Industry
Banking
Company size
5.3K
Contact information
Reveal Saad's email and phone
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s•••••••@jsbl.com
Phone
5 credits+92 ••• •••• ••••
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Background
About Saad Malik
With over 15 years of progressive experience in financial services, leading the portfolio management, product development, project management, and customer experience for over 150k+ credit card customers. Having strong analytical, problem-solving, and business analysis skills that enable me to deliver innovative and data-driven solutions for the credit card business. In my current and previous roles, I have successfully implemented credit card cross-sell programs, limit enhancement programs, insurance programs, value-added services, and spend and utilization optimization strategies that resulted in increased customer retention, satisfaction, and revenue. I have also managed the budgeting, planning, P&L, risk, and provisioning of the credit card portfolio, as well as the coordination with Visa and Mastercard payment schemes. My mission is to drive the digital transformation and revenue optimization of the credit card business, while ensuring the best customer experience and service quality.
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