Sachin Jaiswar

Background

About Sachin Jaiswar

As a Strategic Operations Leader and Certified Scrum Master with a strong background in business operations, financial management, and strategic planning, I am passionate about driving business transformation through process optimization, automation, and strategic initiatives. My career has been centered on delivering impactful results across various sectors, from improving operational efficiency to scaling teams and systems to meet organizational goals. I have extensive experience in managing large teams, enhancing operational performance, and implementing cost-effective systems, consistently achieving growth and profitability. With expertise in Agile methodologies, I’ve led numerous projects to successful delivery, balancing resources, schedules, and budgets while maintaining high standards of quality and efficiency. A proven collaborator, I’ve worked closely with senior leadership to align business objectives with operational processes, ensuring continuous improvement and delivering actionable insights for strategic decision-making. Recognized for my leadership in process innovation and data-driven decision-making, I’ve led teams that achieved significant operational gains, including a 95% on-time delivery rate, cost savings, and improved client satisfaction. Whether optimizing financial performance, streamlining workflows, or spearheading cross-functional projects, my focus remains on delivering sustainable, measurable impact. Career Highlights: Mastercard (2021 - Present): Spearheaded operational improvements, optimized revenue management, and led cross-functional teams to deliver exceptional results. eClerx Services (2018 - 2021): Drove process automation, improved compliance, and led teams to boost operational efficiency by 30%. DataMark BPO (2018): Led strategic operations, elevating productivity by ~40% and reducing costs by 25%. Technically, I am well-versed with Power BI, Basic Python, SQL, MS Excel, ERP, etc. With a proven track record in building high-performing teams and executing successful business strategies, I am committed to continuing to drive operational excellence and business growth.