Sagar Bansal

Background

About Sagar Bansal

As a result-oriented professional with over 7 years of experience in Accounts & Finance operations, Account Payable, and Reporting Management, I have a track record of consistently delivering results and exceeding client expectations. In my current role as Process Lead at EXL, I manage a team of 4 in the Vendor Setup area, while also handling client interactions and delivering Accounts Payables SLAs.At EXL, I am responsible for managing team hurdles, work allocation, and open items. I ensure that the team follows standard operating procedures (SOPs) and performs process knowledge transfer (PKT) on a monthly basis. I also manage client requests related to process improvements or ad hoc requirements and prepare weekly and monthly dashboards for client leadership. In addition, I take escalation calls for both clients and vendors, conduct monthly calls with specific vendors on overdue accounts, and manage SLAs while preparing root cause analysis (RCA) reports.Prior to EXL, I was a Process Developer at Genpact, where I handled end-to-end payment processes, including automatic payment runs, manual payments, bank posting, and clearings. I was responsible for payment reminders for overdue invoices, vendor management, and vendor reconciliations. I ensured proper archival of invoices and maintained vendor contracts/agreements repositories. In addition, I managed queries and resolved them promptly, validated and performed internal quality checks of activities done by team members, and provided suggestions for process improvements.During my tenure at Accenture as a Process Associate, I handled the scanning and indexing of invoices, electronic uploads of invoices for vouching, and posting of PO and non-PO invoices in IFS8. I was responsible for invoice rejection handling for all locations in Sweden, quality checks of invoices verified by AP team, handling payment reminders for overdue invoices, and preparation and reporting of dashboard to high-level management and clients to monitor daily operations for AP team. I also worked with automation teams to seek opportunities for process automation, conducted team hurdles, and provided process training to new joiners.As a team player, I have been instrumental in carrying out successful knowledge transfer from Australia and establishing team bonding activities, weekly process knowledge meetings, and presentation meets. I have been recognized for my achievements, including managing reporting and analytics with 100% timeliness and accuracy, establishing successful processes within six months.