Saheb Bansode
Customer Service Specialist at Xpressbees Busybees Logistics Solutions Pvt. Ltd
Based in Pune, India
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Seniority
Staff
Department
Customer/Client Service
Location
Pune
Industry
Transportation; Logistics; Supply Chain and Storage
Company size
8.2K
Contact information
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s•••••••@xpressbees.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Saheb Bansode
As an Email and Customer Care Specialist at Xpressbees Logistics, I play a pivotal role in ensuring exceptional customer service through efficient email support. My responsibilities involve promptly responding to customers' emails, addressing their queries, and resolving their concerns in a timely and satisfactory manner. I work closely with multiple departments to coordinate efforts and provide comprehensive solutions as per the nature of the email concern. Handling email escalations is a key aspect of my role, where I diligently manage CEO escalations, national consumer helpline escalations, and other critical cases to ensure swift resolutions and maintain high customer satisfaction levels.
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