Saheed Bola

Background

About Saheed Bola

Motivated IT support technician seeks new position in dynamic, growth-oriented company focused on cultivating exceptional customer experience and a positive work environment. Experienced handling networking concerns, implementing new software, installing new hardware and addressing user concerns. Brings attention to detail and dedication to technical improvement in each job. Dedicated to exceeding client expectations by verifying satisfactory resolutions for every submitted ticket. Skilled at maintaining positive communications even in stressful situations. Ready to leverage deep technical knowledge and amiable personal interactions to provide superlative technical responses, quickly and effectively resolving customers' technical issues. Past achievements include new network architecture component selection and implementation, earning leading industry certifications and driving the achievement of departmental goals Career supported by Scrum Master Accredited Certification and Active Secret Security Clearance. Project Management Professional (PMP) Certified