Sahil Setia

Background

About Sahil Setia

Experienced and results-driven Hospitality Operations Manager with a proven track record of streamlining operations, enhancing guest satisfaction, and driving profitability across luxury hotels and multi-cuisine F&B outlets. With over 15 years of hands-on experience in hotel operations, I specialize in delivering seamless guest experiences, optimizing SOPs, and leading cross-functional teams with a strong focus on service excellence. I have successfully overseen daily operations in dynamic hospitality environments, from front office and housekeeping to restaurant management, live food stations, and banqueting. My strengths lie in team leadership, process improvement, cost control, vendor management, and creating service standards that consistently exceed expectations. Whether launching a new coffee shop, executing 5-star buffet layouts, or managing high-profile events, I bring a proactive, detail-oriented approach to every challenge. Passionate about guest engagement, team motivation, and building operational frameworks that align with brand vision and profitability goals. Core Competencies: Hotel & Restaurant Operations Guest Experience Enhancement Staff Training & Team Leadership SOP Development & Implementation F&B Service Planning (Buffet, À la carte, Banquets) Vendor Coordination & Material Planning Budgeting & Cost Control Quality Assurance & Audits Let’s connect if you’re passionate about hospitality or seeking to collaborate on driving operational excellence in the service industry.