Sahithi Donga

Background

About Sahithi Donga

Broad knowledge base of Pharmacy Benefit Manager (PBM) and Health Insurance claims processing using Rxclaim application. Lead, mentor, and support Quality Assurance Staff and testing resources Best Practices, Policies and Procedures, Standards. Assist team members with questions as first line of support with escalations to management, as needed Lead stand upteam meetings as requested by manager Actively participate in Quality Assurance Department meetings Evaluate and recommend products and or tools for quality assurance testing Contribute to leadership meetings, like QA Ops strategy meetings Review and provide feedback on documentation from QA Leadership Projects Support team members at a high level Attend project meetings, as a point of escalation and as needed Assist with the overall testing strategy, estimates, test plans, as needed Review subset of project artifacts (documents, bugs, test cases, etc.). Worked on multiple client engagements providing SME level support and driving client satisfaction. Supported downstream applications, front end apps and DW for data requirements from RxClaim. Skills include - AS400, Mainframe, SDLC processes, QA best practices, Agile, Scrum and management