Said Mohamed
Help Desk Team Lead at Risolv It Solutions Ltd
Based in Brantford, Canada
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Seniority
Manager
Department
Information Technology
Location
Brantford
Industry
IT Services and IT Consulting
Company size
11
Contact information
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s•••••••@risolv.ca
Phone
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Background
About Said Mohamed
With over a decade of experience in service management, support, customer service, and leadership, I specialize in streamlining operations, enhancing team performance, and delivering seamless solutions. As a Team Lead at Risolv IT Solutions, I oversee Help Desk operations, ensuring efficiency, service excellence, and customer satisfaction. My expertise spans customer relations, troubleshooting, training, and process optimization, with a strong focus on improving workflow and enhancing team productivity. Proficient in management tools, CRM platforms, and Microsoft Office Suite, I thrive in fast-paced environments, collaborating across teams to drive innovation and business success.
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