Saidul Alam

Background

About Saidul Alam

I am a seasoned Test Manager with wide experience in the Technology Industry both in Insurance and Banking domain. I bring a wealth of expertise in validating software applications for functional, automation and SOA testing projects. My career is marked by a strong track record of driving client satisfaction, optimizing project operations, and leading high-performing teams to success.At UBS, I have consistently increased client satisfaction through strategic problem-solving and efficient project management. I am a strategic leader with exceptional management and mentorship skills. Ability to maintain good customer relations. My expertise in product and platform management, experience with Agile software development and data-driven decision making allow me to move quickly and effectively to collaborate across disciplines.My core competencies include:* ServiceNow (ITSM, HRSD)* Automated Testing Framework* Performance testing using LRE* VuGen user generator and VuGen analysis tool* Incident Management* Project Management* Test Management* Cloud Migration* Microsoft 365 Copilot* MySQL* Squash test management tool* DevOps, GitHub* Postman API testing* Rest assuredProficient in assessing project feasibility through Cost-benefit analysis, SWOT analysis, Break-even analysis and Value Change analysis.Highly experienced in agile delivery and stakeholder management with a proven ability to deliver impactful solutions and drive organizational success. I am passionate about leveraging my skills to make meaningful improvements and contribute to company's growth.