Verified recordSoftware Development

Saiful Islam

Information Technology Analyst at Salesforce

Based in Tokyo, Japan

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Seniority

Staff

Department

Information Technology

Location

Tokyo

Industry

Software Development

Company size

87K

Contact information

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s•••••••@salesforce.com

Phone

5 credits

+81 ••• •••• ••••

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Background

About Saiful Islam

Experienced IT Support Specialist with over 4 years of success in delivering reliable technical assistance across desktops, laptops, printers, servers, and network equipment. Proven expertise in IT asset management, internal audits, secure disposal procedures, and deploying security software to protect organizational data. Adept at diagnosing and resolving technical issues, supporting end-users, and maintaining detailed documentation. Holds multiple industry-recognized certifications that strengthen both technical proficiency and communication skills. Currently enhancing expertise in generative AI, automation, and business intelligence to stay ahead of evolving IT trends. Recognized for strong collaboration with stakeholders, clients, and vendors to ensure smooth and efficient IT operations.

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